Chapter 7

Delivery stack and costs

Circle Professional plus Stripe, about £412 a month at the base case's month six, roughly 4.9% of revenueS29. Everything else is Sam's time, and the time budget at the bottom of this chapter is the number that actually decides whether this works.

The choice
CircleProfessional, $89/month (about £71) · 2% transaction fee · 3 admins · unlimited members · courses, live streams, paid memberships, custom domainS19
Stripe1.5% + 20p on UK standard cards, 2.5% + 20p EEA, 3.15% + 20p non-EEA, plus 2% on currency conversion. No setup or monthly feeS25
£412Total monthly cost at month six of the base case, against £9,947 of revenue. About 4.9%S29

Every option, priced

PlatformPriceTransaction feeLimits that matterVerdict
Circle Professional$89/mo2%3 admins, unlimited members, courses, live streams, paywall, custom domainS19Chosen. Community plus courses plus events plus paywall in one place, and the default in this category, which matters when Sam needs to search how to do something at nine at night.
Circle Business$199/mo1%5 admins, workflows, branded emails, transcriptionS19Later. The 1% fee saves $110 of the $110 extra at about $11,000 of monthly platform revenue. Budget the switch at roughly £10,000 MRRS33.
Kajabi Basic / Growth / Pro$179 / $249 / $499 monthly; $143 / $199 / $399 annual2.9% + $0.30 own payments; 2% / 1% / 0.5% third party5 / 50 / unlimited products; 2,500 / 25,000 / 100,000 contactsS20No. Twice the price for a marketing automation suite Sam will not use in year one. Reconsider only if the email list passes 5,000.
Mighty Networks Launch / Scale / Growth$79 / $179 / $354; Launch $950/yr2% / 1% / 0.5%20 / 30 / 40 streaming hours a month; 3 / 5 / 10 hostsS21Close second. $10 a month cheaper than Circle. Loses on the course builder and on how much help exists online when something breaks.
Podia Mover / Shaker / Earthquaker$42 / $84 / $1505% / 0% / 0%100 / 500 / 1,000 email subscribersS22No. Mover's 100-subscriber cap is hit in week three and its 5% fee is worse than Circle's 2%. Shaker at $84 is priced level with Circle and weaker as a community.
Teachable Starter / Builder / Growth$39 / $89 / $189 monthly; $29 / $69 / $139 annual7.5% / 0% / 0%5 / 10 / 50 products; 1 / 1 / 5 adminsS23No. A course platform with a community bolted on. This product is a community with a course bolted on.
SubstackFree to publish10% of paid subscriptions plus StripeS24No members' area, no course structure, no eventsYes, but for the free list only. Sam should start a free Substack in week one and never charge on it. It is the owned audience and it costs nothing.
StripeNo setup or monthly fee1.5% + 20p UK; 2.5% + 20p EEA; 3.15% + 20p non-EEA; +2% FX; Billing pay-as-you-go 0.7%S25£20 per disputeChosen. Note that a French or German member costs 2.5% + 20p, not 1.5%, and the French channel is a real part of this plan.

The monthly bill, worked

LineMonth 6, base caseMonth 12, base caseNote
Circle Professional£71£71$89 at 1.25S19, S26
Circle transaction fee, 2%£168£295On platform revenue of about £8,400 and £14,800S27
Stripe, about 1.7% blended plus 20p£143£252Blended because roughly a fifth of members are expected to be EEA cardsS25
Zoom, email tool, domain, a microphone amortised£30£30EstimateS28
Total£412£6484.9% and 4.4% of that month's revenueS29

The hidden cost is the transaction fee, not the plan fee. At month twelve Circle's 2% is £295 a month, more than four times the plan itself. Moving to Business at $199 with a 1% fee saves about £147 a month at that volume and costs about £88 more in plan fee, so it pays from roughly £10,000 of monthly platform revenue onwardS33. Put a reminder in the calendar rather than discovering it on a statement.

Setup, in order, in about two working days

1

Stripe first, before anything else

UK business account, bank details, identity verification. It takes a day or two to clear and everything else waits on it. Half a day, most of it waiting.

2

A Substack, free, publishing weekly from week one

Before the product exists. The free list is the asset that makes launch day work, and it costs nothing to startS24. One hour to set up, then one hour a week forever.

3

Circle Professional, on a 14-day trial

Three spaces to start: The Brief, The Clinic, The Media List. Do not build twelve spaces for sixty people. Half a day.

4

Connect Stripe to Circle and create three paywalls

£49 monthly, £499 one-off, £299 monthly, £2,990 annual, £199 founding monthly, £1,500 monthly. Test each one with a real card and refund it. Two hours, including the test.

5

The media list as a living document inside Circle

Not a PDF and not a downloadable spreadsheet. A page that visibly changes each month is a subscription; a file that can be downloaded and forwarded is a one-off sale that also leaks. Two days to build the first version. The most valuable two days in the whole plan.

6

Modules 1 to 4 recorded and uploaded

Written first, then recorded. Two days, booked in the diary. Two days.

7

The sales page, on Sam's own domain

Not on Circle. It links to Circle. The HTML is in Chapter 14 and is ready to publish. Two hours.

8

A calendar with the monthly rhythm in it, for twelve months

Brief on day one, reviews on the 6th to 12th, clinic on the third Tuesday, list update in the last week. Recurring entries, made now. Twenty minutes, and it is the difference between a membership and an abandoned website.

The time budget

ActivityHours a weekFixed or variable
The monthly brief, written and posted0.2Fixed
Media list maintenance0.7Fixed
Clinic, including prep0.5Fixed
Members' room moderation0.5Fixed
Content: the Substack, the column, social2.0Fixed
Selling: outreach, calls, partnerships1.5Fixed
Admin, platform, payments, scheduling0.6Fixed
Fixed subtotal6.0Whether there are 5 members or 60
Monthly reviews0.05 per memberVariable. 60 members is 3 hours a week
Annual campaign plansincluded aboveVariable
Each Campaign Partner place1.5Variable. Four places is 6 hours a week
Each converted full-service client4.0Variable, and it is agency work, not membership work
Base case: about 12 hours a week at month six, about 18 at month twelveS27, S28. Eighteen hours is half a working week on top of ten retained clients. If that is not available, the answer is not to work harder: it is to drop Campaign Partner to two places, which removes 3 hours a week, and to hold the membership at 40 rather than 60, which removes another hour. That gives roughly 13 hours a week at month twelve and about £14,000 a month instead of £18,000. Decide this before launch, not in month nine.